Reviews
Five-star reviews, on autopilot.
After every meeting or completed deal, Banana asks for a review at the perfect moment — and routes happy customers to Google, Trustpilot or wherever you grow.
- 4x
- more reviews
- +0.5
- stars on avg
- Auto
- routing
Multi-channel asks
Email, SMS or in-app — at the time clients are most likely to say yes.
Smart routing
Send 5★ customers to public sites and route critical feedback privately.
AI replies
Draft thoughtful replies to every review in seconds.
Timing
The right ask, at the right moment.
Trigger review requests from contract signed, deal won, meeting ended or any custom event.
- Trigger from any workflow
- Per-channel templates
- Reminder cadence and caps
- A/B test subjects and channels
Insights
See what customers actually feel.
AI clusters review themes so you can see what people love — and what to fix.
- Theme clustering
- Sentiment per segment
- Public-site share of voice
- Alerts on negative reviews
How it works
Live in minutes, not months.
- Step 1
Connect destinations
Google, Trustpilot, custom URLs.
- Step 2
Set the trigger
Won deal, signed contract, meeting end.
- Step 3
Banana asks
At the right time, on the right channel.
- Step 4
Watch stars rise
Reply with AI in one tap.
Capabilities
Built to go the distance.
Every plan ships with the essentials. Upgrade only for team-scale, advanced security, and AI usage at volume.
Compare plans- Google & Trustpilot integrations
- Email & SMS asks
- Smart 5★ routing
- AI reply drafting
- Sentiment clustering
- Per-team destinations
- Reminder cadences
- Negative-feedback alerts
FAQ
Questions, answered.
Is this compliant with Google's review policy?
Yes — we route requests, never incentivize specific ratings.
Which sites are supported?
Google, Trustpilot and any custom URL out of the box.
Can I A/B test ask channels?
Yes — email vs SMS vs both, with stats per variant.
Does it work for teams?
Yes — per-team destinations and dashboards.
More stars. Less work.
Reviews that ship at the perfect moment — every time.